7g77 Privacy Policy — Your Data Protection

Last updated: January 2026

Introduction & Overview

7g77 is a trusted online betting and casino platform providing entertainment services for users in Bangladesh. We take the privacy of our users seriously and make every effort to protect your personal information.

This Privacy Policy ("Policy") describes what information we collect when you use the 7g77 platform (7g77.mom), how that information is used, who it may be shared with, and how you can maintain control over your information.

By using 7g77's website or services, you are considered to have agreed to the terms described in this Privacy Policy. If you have not read or do not accept this Policy, we ask that you refrain from using our services.

1. What Information We Collect

7g77 collects various types of information to provide and improve its services. The following information is primarily collected:

1.1 Personal Identification Information

Name, username, and password (stored in encrypted form)
Mobile number and email address
Date of birth (for age verification — only users aged 21 or above may use the platform)
National ID card or other identity document details (when identity verification is required)

1.2 Financial Information

Deposit and withdrawal transaction details
Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
Betting and gaming history
Account balance and bonus-related information

1.3 Technical & Device Information

IP address and device identifier information
Browser type and version
Operating system and device model
Time and date of website access
Cookie and session data (details provided below)

1.4 Usage Information

Which pages and sections were visited
Game preferences and play patterns
Customer support contact history
Participation in promotional offers

2. Methods of Data Collection

7g77 collects your information in the following ways:

2.1 Information Provided Directly

Information you provide during account creation and login, financial details you submit during deposits or withdrawals, information shared when contacting customer support via live chat or email, and information provided when participating in promotional activities are all collected directly.

2.2 Automatically Collected Information

When you use our platform, certain information is automatically collected through cookies, web beacons, and similar technologies. This includes your browsing behaviour, click patterns, and time spent on the platform.

2.3 Through Third Parties

Limited information may be obtained from trusted third-party service providers when required for identity verification or fraud prevention. In such cases, the highest level of protection for the user is always ensured.

3. Purpose of Data Use

7g77 uses your information only for the following legitimate purposes:

To create, verify, and manage accounts
To process deposits, withdrawals, and other financial transactions
To deliver betting and gaming services without interruption
To provide customer support — via 24/7 live chat and email
To prevent fraud, money laundering, and other unlawful activities
To provide personalised experiences and promotional offers
To improve platform security and performance
To meet applicable legal obligations
To monitor responsible gaming
To enforce platform policies and terms

4. Data Sharing & Disclosure

7g77 never sells your personal information or transfers it to advertisers. However, limited information may be shared in specific circumstances:

4.1 With Service Partners

Necessary and limited information may be shared with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay), technology services, and security verification. All such partners are contractually bound to comply with our privacy standards.

4.2 Legal Obligations

Information may be disclosed to authorities when required to fulfil a court order, government directive, or applicable law. Such disclosure is always kept to the minimum necessary.

4.3 Fraud Prevention

Limited information may be disclosed when cooperation with investigating agencies is required in cases of fraudulent activity, money laundering, or platform security breaches.

4.4 Business Transfers

In the event of a business merger or acquisition, user data may be transferred to the new operating entity. Users will be notified in advance in such cases.

5. Data Protection & Security

7g77 uses industry-standard security measures to ensure the safety of your information:

SSL (Secure Socket Layer) encryption — all data transfers are fully encrypted
Password hashing and salting — raw passwords are never stored
Two-Factor Authentication support
Regular security audits and vulnerability assessments
Access controls — only authorised staff can view sensitive information
Firewall and intrusion detection systems
Storage in secure data centres

However, no method of data transmission over the internet or electronic storage is 100% secure. We make every effort to protect your information, but complete security cannot be guaranteed.

6. Cookie Policy

The 7g77 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help remember information about your visit.

6.1 Types of Cookies We Use

Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
Functionality cookies: Used to remember your preferences and settings (such as language).
Analytics cookies: Used to review platform usage and improve services.
Performance cookies: Used to monitor page load speed and detect errors.

6.2 Cookie Controls

You can control or disable most cookies by changing your browser settings. However, disabling essential cookies may cause some 7g77 services to not function properly.

7. Data Retention Period

7g77 retains your personal information for as long as necessary to provide services and meet legal obligations.

Active account data: retained until the account is closed.
Financial transaction data: retained for a specified period after account closure to meet applicable legal requirements.
Customer support records: retained for a reasonable period for service quality improvement and dispute resolution.
Logs and technical data: retained for a limited period as needed for security and fraud prevention.

Once the retention period ends, data is securely deleted or anonymised.

8. Your Rights

As a user of the 7g77 platform, you have the following rights:

Access: You have the right to know what information we hold about you.
Right to rectification: If your information is incorrect or incomplete, you can request a correction.
Right to erasure: In certain circumstances you can request that your information be deleted, though full deletion may not be possible if legal obligations apply.
Object to processing: You can object to the processing of your information for specific reasons.
Request restriction: In certain circumstances you can request that processing of your information be limited.
Portability: In some cases you can receive your information in a structured format.
Withdraw consent: Where processing is based on consent, you can withdraw that consent at any time.

To exercise these rights, email us at [email protected] or contact us through live chat.

9. Children's Privacy

7g77's services are intended only for users aged 21 or above. We do not knowingly collect any personal information from minors.

If we become aware that someone under the age of 21 has created an account on our platform, that account will be closed immediately and the associated information will be deleted as soon as possible.

Parents and legal guardians are asked to monitor their children's online activities and to contact [email protected] if they have any concerns.

10. International Data Transfers

Some of 7g77's technology partners and service providers may process data on servers located outside Bangladesh. In such cases we ensure that:

Data transfers are carried out in accordance with internationally recognised security standards.
The receiving entity provides adequate data protection.
The volume of transferred data is kept to what is necessary.
Data protection agreements with third parties remain in force.

11. Changes to the Policy

7g77 may update this Privacy Policy from time to time. If any significant changes are made:

The updated date will be displayed on this page.
Registered users may be notified by email or live chat.
A notice may be posted on the platform for significant changes.

Continued use of 7g77 after an update will be considered acceptance of the new policy. We therefore encourage you to review this page regularly.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the 7g77 customer support team. Our team is able to assist in both Bengali and English.

Email: [email protected]

Live Chat: Available 24/7 — log in to the platform and start right away

The support team is available around the clock, following Bangladesh Standard Time (BST, UTC+6).

Thank you for reading this privacy policy. We also recommend reading our Terms & Conditions and Responsible Gaming pages.